We respect your privacy and are committed to protecting your Personal Information in accordance with applicable Canadian privacy laws, including PIPEDA.

“Personal Information” means information about an identifiable individual (e.g., name, email address, phone number, payment details). It does not include business contact information used in a professional capacity.

We collect information depending on how you interact with us.

a) Personal Information

We may collect:

• Name, email address, phone number, mailing address

• Account login details (username, password)

• Billing and payment information (processed securely via third-party providers)

• Class bookings and purchase history

• Preferences (e.g., marketing, class types)

• Any content you submit (messages, feedback, forms)

b) Non-Personal Information

We may automatically collect:

• IP address

• Browser type and device information

• Pages visited and usage patterns

c) Location Information

We do not collect precise GPS location. We may estimate general location (e.g., city) from your IP address to improve your experience.

We use your information to:

• Process bookings, purchases, and memberships

• Send confirmations and service-related communications

• Manage your account

• Provide customer support

• Send updates about schedules, classes, and promotions (with consent)

• Improve our services and user experience

• Conduct internal analytics and research

We collect, use, and disclose your Personal Information with your consent, except where permitted or required by law.

Express Consent

You may be asked to explicitly agree (e.g., checking a box for marketing emails).

Implied Consent

In some cases, consent is implied (e.g., providing information to book a class).

Withdrawing Consent

You may withdraw consent at any time by:

• Clicking “unsubscribe” in emails

• Logging into your account

• Contacting us directly

Please note: withdrawing consent may limit our ability to provide certain Services.

We do not sell your Personal Information.

We may share it with trusted service providers, such as:

• Booking and scheduling platforms (e.g., Mariana Tek)

• Payment processors

• Website hosting and analytics providers

These providers only use your information as necessary to deliver services to us.

Your data may be processed outside of British Columbia (including the United States), where it may be subject to foreign laws.

We may also disclose information:

• If required by law

• To protect our rights or safety

• With your consent

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices. We encourage you to review their policies.

We take reasonable measures to protect your Personal Information, including:

• Secure servers

• Encryption (e.g., SSL) for sensitive data

• Restricted access to authorized personnel

However, no system is 100% secure, and we cannot guarantee absolute security.

We retain your Personal Information only as long as necessary:

• To provide Services

• To comply with legal obligations

• To resolve disputes and enforce agreements

You may request deletion of your data (see Section 10).

We may use cookies or similar technologies to:

• Improve website functionality

• Understand user behavior

• Enhance your experience

You can adjust your browser settings to disable cookies.

You may:

• Access your Personal Information

• Update your account details

• Request correction or deletion

To do so, log into your account or contact us directly.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by:

• Email

• Website notice